SECURITY & TRUST

Built safe. Compliant by design.

Angelica handles real conversations with your customers, so we treat security as a feature — not an afterthought. Here is exactly how your data is protected.

Encrypted end to end

Every conversation is encrypted in transit and at rest.

Fully isolated

Each business is walled off — your data is never shared with, or visible to, anyone else.

Honest AI

Angelica always identifies as an AI when asked — aligned with 2026 AI-disclosure laws.

Payment-safe

She never asks for, stores, or repeats card, bank, or ID numbers in chat.

21 safety guardrails

No medical, legal, tax or financial advice; no invented prices; no harmful content — checked on every reply.

Human handoff

Complaints and sensitive matters go straight to your team — she acknowledges calmly and never argues.

Your data, your control

Every conversation and contact Angelica captures belongs to your business. You can request a full export at any time, and if you cancel, your data leaves with you. We never sell data, and we never use one client’s data to answer another client’s customers.

Payments never touch the chat

Angelica is built to never collect card or ID numbers in conversation. When it’s time to pay, she points customers to your secure checkout — so sensitive payment data never passes through the chat.

Safety guardrails on every reply

A platform-wide rulebook applies to every reply: Angelica won’t give medical, legal, tax or financial advice, won’t invent prices or features, discloses that she’s an AI when asked, and hands off complaints or sensitive matters to your team instead of guessing.

A note on certifications: we follow strong security and privacy practices, and Angelica is designed so most businesses never route regulated data (like health records) through it. We do not currently hold formal certifications such as SOC 2 or HIPAA. If your business has a specific compliance requirement, let’s talk — we’ll tell you honestly whether we’re the right fit.